Instagram test function to notify users of failures or problems in the app

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Facebook’s Instagram announced on Monday that it was testing a feature to notify users of outages or technical issues right on the photo-sharing app, days after two outages disrupted the social media giant’s services.

The test will run in the US and continue for a few months, Instagram said in a blog post.

On October 4, a six-hour outage prevented the company’s 3.5 billion users from accessing its social media and messaging services, including WhatsApp, Instagram and Messenger.

According to user reports from web monitoring group Downdetector, many users had problems with Instagram on Monday.

The company also plans to roll out a feature that will make it easier for users to see if their account could be locked.

The social media giant, which has been the center of memes and jokes on Twitter after the outages, is also grappling with former employee whistleblower Frances Haugen’s allegation that the company has repeatedly put profit priority over combating hate speech and misinformation given.

Haugen, who provided the documents underlying a Wall Street Journal investigation and Senate hearing on Instagram’s teen harm, has agreed to meet with Facebook’s governing body in the coming weeks to discuss it to inform about what she has learned during her work in the company.

© Thomson Reuters 2021

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