Samsung Galaxy S21 series Android 12 update suspended due to compatibility issues with Google Play: report


The Samsung Galaxy S21 series recently received the company’s One UI 4 update powered by Android 11, weeks after Google released the update for its Pixel smartphones. Although Samsung is the first manufacturer after Google to release Android 12 for compatible devices, Samsung has reportedly suspended the update rollout for its flagship Galaxy S21 series in South Korea after a compatibility issue with the Google Play system. The reports of the Android 12 update for the Galaxy S21 come a few days after the update for the Galaxy Z Fold 3 and Galaxy Z Flip 3 was allegedly paused after bugs were reported.

According to a report by Tizen Help, the One UI 4 update, which was rolled out on Samsung Galaxy S21 series smartphones in South Korea, has been paused due to incompatibilities with Google Play. The report also cites a response from a Samsung forum moderator (translated from Korean) stating that a compatibility issue was found on some devices after the Android 12 update.

While the moderator’s post does not reveal what the problem is with Google Play Galaxy S21 smartphones in South Korea, it does say that Google is trying to fix the problem on the affected devices. The company plans to roll out the One UI 4 update based on the Android 12 update for users once Google fixes the issues, the post said.

The update pausing report in South Korea comes a few days after the One UI 4 update for Samsung Galaxy Z Fold 3 and Galaxy Z Flip 3 was said to have been paused after reports of problems after installing the update. Users in South Korea allegedly complained that the update “bricked” their smartphones, while others claimed their phones went into recovery mode after the update. Others have also reportedly faced issues such as screen flicker, slow performance, broken audio, and broken applications.

Samsung’s update to One UI 4 based on Android 12 for the Galaxy S21, Galaxy S21 + and Galaxy S21 Ultra smartphones was released on November 15, along with an update for the company’s Galaxy Watch series including the Galaxy Watch, Galaxy Watch Active and Galaxy Watch Active announced 2 and Galaxy Watch 3. The One UI 4 update brings new customization options, better privacy and security features, and the company previously announced the roadmap for releasing the update for its other smartphones over the coming year.


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